All services provided in our store belong to and are operated by Auntie Me Tekstil ve Tasarım San. Tic. Ltd. Şti., registered at Yeni Mah. Zafer Cad. No:26 Urla / İzmir, Turkey.

Our Company may collect personal data for various purposes. Below, it is stated how and in what manner the collected personal data is obtained and how this data is protected.

By filling out membership forms, various forms, and surveys on our Store, certain personal information of the members (such as name and surname, company information, telephone number, address, or email address) is collected by our Store as required by the nature of the business.

Our Company may periodically send campaign information, information about new products, and promotional offers to its customers and members. Members can choose whether or not to receive such information during registration, and they may later change this preference in the account information section after logging in, or by using the link provided in the notification message they receive.

Personal information transmitted electronically to our Store by our members during the approval process carried out via our Store or email shall not be disclosed to third parties outside the purposes and scope determined by the “User Agreement” we have entered into with our members.

In order to identify system-related issues and to quickly resolve any problems or disputes that may arise regarding the services provided, our Company records and uses members’ IP addresses. IP addresses may also be used to generally identify users and collect comprehensive demographic information.

Our Company may also use the requested information for direct marketing purposes, either by itself or together with its business partners, outside the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our Company or provided by the user, or information related to transactions carried out through our Store, may be used by our Company and its partners for statistical evaluations, database creation, and market research, provided that members’ identities are not disclosed, even outside the purposes and scope determined by the Membership Agreement.

Our Company undertakes to keep confidential information strictly private and confidential, to consider this as an obligation of confidentiality, and to take all necessary measures and exercise due care to ensure and maintain confidentiality, and to prevent all or any part of confidential information from entering the public domain or from being used or disclosed to unauthorized third parties.

CREDIT CARD SECURITY

Our Company prioritizes the security of credit card holders who shop on our websites. Your credit card information is never stored in our system.

When you enter the transaction process, there are two things you should pay attention to in order to understand that you are on a secure site. One of these is a key or lock icon located at the bottom line of your browser. This indicates that you are on a secure internet page and that all your information is encrypted and protected. This information is used only within the scope of the sales transaction and in line with your instructions. Credit card information used during shopping is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for verification, independently of our shopping sites. If the card’s usability is approved, the shopping process continues. Since no card information is viewed or recorded by us, it is prevented from being obtained by third parties under any circumstances.

The reliability of payment/invoice/delivery address information for orders placed online with a credit card is checked by our Company against Credit Card Fraud. Therefore, in order for customers placing an order from our shopping sites for the first time to proceed to the supply and delivery stage, the accuracy of their financial and address/phone information must first be confirmed. If necessary, the credit card holder customer or the relevant bank may be contacted to verify this information.

Only you can access and change all the information you provide during membership registration. As long as you protect your member login information securely, it is not possible for others to access or change your information. For this purpose, all membership transactions are carried out within a 128-bit SSL secure environment. This system is an international encryption standard that cannot be broken.

Online shopping sites that provide a hotline or customer service and clearly display address and phone information are more preferred today. This allows you to obtain detailed information about any issues you may have and to gain more reliable insight into the credibility of the company providing online shopping services.

Note: We recommend paying attention to whether the company’s full address and phone number are displayed on online shopping sites. If you are going to shop, make sure to note all phone and address information of the store you are purchasing from before completing your purchase. If you do not trust the site, confirm the information by calling before shopping. All information regarding our Company and its location is clearly stated on all of our online shopping sites.

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Identity and credit card information that you send to us via the mail-order method are stored by our Company in accordance with confidentiality principles. This information is retained for 60 days to protect against possible credit card charge disputes with banks and is then destroyed. If any amount other than the approved mail-order form amount you submitted for the price of the products you ordered is charged to your card, you can naturally object to the bank and prevent payment of this amount, therefore it does not pose a risk.

THIRD-PARTY WEBSITES AND APPLICATIONS

Our Store may provide links to other websites within its website. Our Company bears no responsibility for the privacy practices or content of the sites accessed via these links. Advertisements published on our website are delivered to our users through our advertising partners. The Privacy Policy principles in this agreement apply only to the use of our Store and do not cover third-party websites.

EXCEPTIONAL CIRCUMSTANCES

In the limited cases listed below, our Company may disclose user information to third parties outside the provisions of this Privacy Policy. These cases are limited to:

1. Compliance with obligations imposed by applicable laws, decrees, regulations, etc. issued by authorized legal authorities;
2. Fulfilling and implementing the requirements of the “Membership Agreement” and other agreements concluded between our Store and users;
3. Requests for information about users made by authorized administrative or judicial authorities for the purpose of conducting an investigation or inquiry in accordance with the law;
4. Situations where providing information is necessary to protect users’ rights or safety.

EMAIL SECURITY

In emails you send to our Store’s Customer Services regarding any of your orders, never include your credit card number or passwords. Information contained in emails may be viewed by third parties. Our Company cannot guarantee the security of information transmitted via your emails under any circumstances.

BROWSER COOKIES

Our Company may obtain information about users visiting our Store and their use of the website by using a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user’s browser to be stored in main memory. They facilitate the use of the Internet by storing status and preferences about the site.

Cookies help obtain statistical information about how many people visit the site, for what purpose and how many times a person visits the site, and how long they stay on the site, and enable the dynamic generation of advertisements and content tailored for users. Cookies are not designed to retrieve data or any other personal information from main memory or your email. Most browsers are designed to accept cookies by default; however, users may change their settings to prevent cookies from being received or to receive a warning when a cookie is sent.

Our Company may change the provisions of this Privacy Policy at any time by publishing them on the website or by sending electronic mail to users. If the Privacy Policy provisions are changed, they shall enter into force on the date they are published.

For any questions or suggestions regarding our privacy policy, you may send an email to info@auntieme.com. You may also reach us using the contact information below belonging to our Company.